Invalid token after creating a new user

Lynne Abt's Avatar

Lynne Abt

03 Apr, 2011 05:37 PM via web

I keep getting "invalid token" on a page.. and nothing else, when i log in after creating a user.

I have also tried reseting the password through administrator back end, no luck. I have tried to reset a password by the link "forgot password" ... one time this worked and another time it did not work. (I am setting up some dummy users to show people differences in use as author - editor- manager...etc) I have tried clearing cache...no luck.

Lynne Abt

UPDATE: I can't log in at all on the front end. The error message tells me invalid token or occasionally I am presented the simplweb.com website w/an invalid login message. I have tried multiple passwords/usernames. I am able to log in to back end.

  1. Support Staff 2 Posted by barrie on 04 Apr, 2011 12:51 PM

    barrie's Avatar

    Hi Lynne

    What is the URL for the site this issue is with?

    Barrie

  2. 3 Posted by Lynne Abt on 04 Apr, 2011 12:57 PM

    Lynne Abt's Avatar
  3. Support Staff 4 Posted by david on 04 Apr, 2011 03:11 PM

    david's Avatar

    Hi Hi Lynne

    What is the url that you are using? would it happen to include index.php? I have seen this before and if you remove the index.php it should work out.

    I just created a user on your site and did not get that error.

    Dave

  4. 5 Posted by Lynne Abt on 04 Apr, 2011 09:11 PM

    Lynne Abt's Avatar

    and where you able to login to the front end w/that url?

    I have no problem creating the users, the problem is with then logging in to the
    front end.

    Lynne

    ________________________________
    From:david <***@tenderapp.com>
    To:"***@gfwcnh.org" <***@gfwcnh.org>
    Sent: Mon, April 4, 2011 11:11:21 AM
    Subject: Re: Invalid token after creating a new user [Problems]

  5. Support Staff 6 Posted by david on 05 Apr, 2011 12:55 AM

    david's Avatar

    Hi Lynn

    I'm sorry, I didn't read closly enough. It looks like you had 'Encrypt Login Form' set to yes. This is what caused the issue with your site.

    Dave

  6. david closed this discussion on 05 Apr, 2011 12:55 AM.

  7. Lynne Abt re-opened this discussion on 05 Apr, 2011 02:54 AM

  8. 7 Posted by Lynne Abt on 05 Apr, 2011 02:54 AM

    Lynne Abt's Avatar

    Thank you david. I did not realize what that would do and I don't think i
    realized it was set! Sorry to have taken up your time.

    Lynne

    ________________________________
    From:david <***@tenderapp.com>
    To:"***@yahoo.com" <***@yahoo.com>
    Sent: Mon, April 4, 2011 8:55:46 PM
    Subject: Re: Invalid token after creating a new user [Problems]

  9. Support Staff 8 Posted by barrie on 05 Apr, 2011 03:31 AM

    barrie's Avatar

    It's what we are here for!

    Barrie

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