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Receiving Emails for website

Tom McCollum's Avatar

Tom McCollum

19 Aug, 2011 07:52 PM via web

Hi,

We have a "contact us" menu but I do not receive any emails from the site. Several of our membership have tried to email me.

Thanks,
Tom
gppa.com

  1. Support Staff 2 Posted by Dawn Russell on 21 Aug, 2011 03:52 PM

    Dawn Russell's Avatar

    Hi Tom,

    I sent a message to you directly to make sure your email is working. I then sent two contact form submissions, both of which I received at my email (by clicking send a copy to myself). Please let me know if you received 1, 2 or 3 emails from me and if so which ones?

    Thanks,

    Dawn

  2. 3 Posted by Tom McCollum on 21 Aug, 2011 07:19 PM

    Tom McCollum's Avatar

    Hey Dawn,

    I only received this one and the one I just replied to.

    Thanks,
    Tom

  3. Support Staff 4 Posted by Dawn Russell on 21 Aug, 2011 07:20 PM

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    Did you receive "test1" or "test2"

    Dawn

  4. 5 Posted by Tom McCollum on 21 Aug, 2011 07:27 PM

    Tom McCollum's Avatar

    I did not receive any email Subject: test1 or test2.

    Thanks,
    Tom

  5. Support Staff 6 Posted by Dawn Russell on 21 Aug, 2011 07:30 PM

    Dawn Russell's Avatar

    Ok, something is going on with the form. I receive the submission as
    the person filling out the form, but you don't. You're email is working
    though since you got the direct email (not via contact form). I'll
    finish debugging this tomorrow as I'm heading out now.

    All the best,

    Dawn
    //

  6. 7 Posted by Tom McCollum on 21 Aug, 2011 07:33 PM

    Tom McCollum's Avatar

    Thanks for your help.

    Tom

  7. Support Staff 8 Posted by Dawn Russell on 22 Aug, 2011 02:50 PM

    Dawn Russell's Avatar

    Hi Tom,

    I just made a couple more changes. Please let me know if you got "Test3" in your inbox.

    Thanks,

    Dawn

  8. 9 Posted by Tom McCollum on 22 Aug, 2011 03:12 PM

    Tom McCollum's Avatar

    Sorry Dawn,

    Nothing yet.

    Tom

  9. Support Staff 10 Posted by Dawn Russell on 22 Aug, 2011 03:18 PM

    Dawn Russell's Avatar

    Hmm,

    Let me get David to look at it.

    Dawn

  10. 11 Posted by Tom McCollum on 22 Aug, 2011 03:27 PM

    Tom McCollum's Avatar

    From what I understand, from some members and board members, no one
    is receiving emails I send them from this system. Even though their
    profile is checked yes to receive system emails.

    Thanks,
    Tom

  11. Support Staff 12 Posted by Dawn Russell on 22 Aug, 2011 10:43 PM

    Dawn Russell's Avatar

    Ok Tom,

    I have our developer looking at this. Thanks for your patience.

    Dawn

  12. 13 Posted by Tom McCollum on 22 Aug, 2011 10:53 PM

    Tom McCollum's Avatar

    Thanks Dawn.

    Tom

  13. Support Staff 14 Posted by david on 23 Aug, 2011 12:16 AM

    david's Avatar

    Hi Tom,

    Let me know if you got the test mail message I sent from your site.

    dave

  14. Dawn Russell closed this discussion on 08 Sep, 2011 01:05 AM.

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