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Images do not show on site

Mike Warren

05 Feb, 2012 07:33 PM via web

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I am having a problem on the site youngpaintcontracting.com. Images are not showing. What is wrong?

Thank you.

1. Support Staff 2 Posted by Dawn Russell on 05 Feb, 2012 08:31 PM

   

   Hi Mike,

   Did you just update the site name in the domain manager? Usually this happens for the first 12-24 hours after the new URL is added to the backend of Joomla. Our server refreshes once to twice a day and when it does, the images load on the new site. If you added the URL over 24 hours ago, then double check to make sure you added A records for both the www and the @.

   All the best,

   Dawn

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2. Dawn Russell closed this discussion on 05 Feb, 2012 08:31 PM.

3. Mike Warren re-opened this discussion on 05 Feb, 2012 08:37 PM

4. 3 Posted by Mike Warren on 05 Feb, 2012 08:37 PM

   

   Is this correct then?

   • 2012-02-05_1235.png 154 KB

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5. Support Staff 4 Posted by Dawn Russell on 05 Feb, 2012 08:40 PM

   

   Hi Mike,

   Close, instead try this:

   www IN A 173.203.109.69
   @ IN A 173.203.109.69

   That should take care of it.

   All the best,

   Dawn

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6. Dawn Russell closed this discussion on 05 Feb, 2012 08:40 PM.

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