can not log in to admin panel

Shane Senter's Avatar

Shane Senter

20 Feb, 2012 03:50 PM via web

I have followed directions and can not log into admin panel

  1. Support Staff 2 Posted by Dawn Russell on 20 Feb, 2012 04:32 PM

    Dawn Russell's Avatar

    Hi Shane,

    Go to http://610milford.simplweb.com/administrator

    Use admin as the login and accesskey as the password.

    Once you're logged in, please go to site>user manager and click on
    administrator to update your user name and password. Please do not
    delete SWadmin as that is how we can login to troubleshoot issues with you.

    All the best,

    Dawn

    Dawn Russell
    Support Specialist
    Simplweb

  2. 3 Posted by Shane Senter on 20 Feb, 2012 04:33 PM

    Shane Senter's Avatar

    i do that and it will not let me in

  3. Support Staff 4 Posted by Dawn Russell on 20 Feb, 2012 04:40 PM

    Dawn Russell's Avatar

    Hi Shane,

    Try now, I was still logged it testing it.

    Dawn

  4. Dawn Russell closed this discussion on 20 Feb, 2012 04:40 PM.

  5. Shane Senter re-opened this discussion on 20 Feb, 2012 04:42 PM

  6. 5 Posted by Shane Senter on 20 Feb, 2012 04:42 PM

    Shane Senter's Avatar

    Username and password do not match

  7. Support Staff 6 Posted by Dawn Russell on 20 Feb, 2012 04:43 PM

    Dawn Russell's Avatar

    username admin
    password accesskey

  8. 7 Posted by Shane Senter on 20 Feb, 2012 04:45 PM

    Shane Senter's Avatar

    Invalid Token

  9. Support Staff 8 Posted by Dawn Russell on 20 Feb, 2012 04:48 PM

    Dawn Russell's Avatar

    When you get invalid token, look at the url and delete everything after yoursite/administrator, then you'll be in.

    All the best,

    Dawn

  10. Dawn Russell closed this discussion on 20 Feb, 2012 04:48 PM.

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