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Can not access my account

Trica Popescu

21 Feb, 2012 08:06 AM via web

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Hi!

My usr name is petruta and my psw is 24bdc5e9. I want to cancel my subscription but I can't access my account - i get a HTTP 500 Internal Server Error (in IE 8). If I use Firefox, I simply get a blank screen.

Please tell me what to do or just cancel the subscription and confirm this to me.

Thanks,

Trica Popescu

1. Support Staff 2 Posted by Dawn Russell on 21 Feb, 2012 04:45 PM

   

   Hi Trica,

   Now that we've resolved your login issue, please give the Joomla site setup a chance. You have a month for free to play.

   As for the accounts page, our payment processor has sent over a new update so the page will be down for a couple of days. I can cancel it manually at any time and I do apologize for the inconvenience. However, since you have a month for free, I would encourage you to watch some tutorials and play around with your new site.

   All the best,

   Dawn

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2. Dawn Russell closed this discussion on 21 Feb, 2012 04:45 PM.

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