submenu content missing in backend after migration

Darlene Orterry's Avatar

Darlene Orterry

23 Sep, 2010 06:32 PM via web

Hi,

I am checking out my migrated site (http://187oview.simplweb.com/) before making the switch and I can't seen any of my submenus under Menus? If I go to Menu Manager I can see that there are items there and they appear on the site itself but are not listed when I click on submenu in order to change the order, etc? Help

  1. Support Staff 2 Posted by barrie on 23 Sep, 2010 08:53 PM

    barrie's Avatar

    That's strange, I see them fine
    http://screencast.com/t/NTBmZDZh

    What OS/browser are you using?

  2. 3 Posted by Darlene Orterry on 24 Sep, 2010 01:01 AM

    Darlene Orterry's Avatar

    The site looks fine but I mean in the backend/admin dashboard under Menus

  3. Support Staff 4 Posted by barrie on 24 Sep, 2010 01:51 AM

    barrie's Avatar

    In the main menu, check your "Show Levels" setting. Its one of the
    drop downs at the top right.

  4. 5 Posted by Darlene Orterry on 24 Sep, 2010 11:26 AM

    Darlene Orterry's Avatar

    If I am understanding you correctly I have already checked that to make sure
    it says Published - is that the drop down you are talking about? An example
    of my issue would be in the back end go to Menus and then select any of
    these below that aren't showing the items - there are more than this but
    here are some. Others are showing correctly like the HS Submenu is showing

    Misc Submenu
    MS Submenu
    OVEE Submenu
    Card El Submenu

  5. Support Staff 6 Posted by barrie on 24 Sep, 2010 12:19 PM

    barrie's Avatar

    Hi Darlene,

    OK, I have found the issue.

    As part of the migration we updated the Joomla version. There was a slight change in the menus whereupon the can no longer be any spaces in the "Unique Name"

    When I take the space out here
    http://187oview.simplweb.com/administrator/index.php?option=com_men...

    The items for miscsubmenu show up.

    You need to go and just take the spaces out of the submenu unique names.

  6. barrie closed this discussion on 24 Sep, 2010 12:19 PM.

  7. Darlene Orterry re-opened this discussion on 24 Sep, 2010 12:26 PM

  8. 7 Posted by Darlene Orterry on 24 Sep, 2010 12:26 PM

    Darlene Orterry's Avatar

    Gotcha, thanks

  9. barrie closed this discussion on 24 Sep, 2010 01:04 PM.

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