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Correct cname address

Gary Nickerson

03 May, 2011 12:46 PM via web

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One of my websites, nycico.sierraclub.org, had a cname address that pointed to www.simplwebsites.com. When you moved the site to your new hosting address that no longer worked. The Sierra club tried changing the cname to 187nycico.simplweb.com, but that didn't work and is now simply transferring visirtors to 187nycicosimplweb.com, which is obviously unsatisfactory. Can you provide me with a correct CNAME referral?

Thanks
, Gary

1. Support Staff 2 Posted by david on 03 May, 2011 05:04 PM

   

   Hi Gary,

   You wouldn't use a CNAME at all. We have a FAQ for this http://support.simplweb.com/help/kb/setting-up-your-website/how-do-...

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2. david closed this discussion on 03 May, 2011 05:04 PM.

3. Gary Nickerson re-opened this discussion on 03 May, 2011 07:03 PM

4. 3 Posted by Gary Nickerson on 03 May, 2011 07:03 PM

   

   Thanks for the material and I think it will work for my domain, gwntec.com.

   However, nyc.sierraclub.org, is a subdomain of the Sierra Club's main
   domain, www.sierraclub.org. Previously, your instructions were to create a
   CNAME entry, which they had done. This does not work with your current
   configuration. So, they are just forwarding the domain, and they may be
   unwilling to create an A record for our sub-domain.

   Do you have any other suggestions?

   Gary

   Gary W. Nickerson
   gwntec, Inc.
   office: 212.866.1312 Sierra
   Club NYC Group
   cell: 917.450.2687 Chair,
   Communications Committee
   fax: 347.591.6813
   http://nyc.sierraclub.org
   http://www.gwntec.com
   http://nycico.sierraclub.org
   http://twitter.com/gary1943
   http://on.fb.me/hKUeWq (FaceBook)
   ***@gwntec.com/
   http://twitter.com/scnycgroup

   Please do not print this email unless you really need to. Thanks.

   -----Original Message-----
   From: david
   [mailto:***@tenderapp.com]
   Sent: Tuesday, May 03, 2011 1:05 PM
   To: ***@gwntec.com
   Subject: Re: Correct cname address [Questions]

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5. Support Staff 4 Posted by barrie on 03 May, 2011 08:11 PM

   

   Hi Gary

   We can set this subdomain up for you asap....

   Barrie

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6. Support Staff 5 Posted by david on 03 May, 2011 08:52 PM

   

   Hi Gary

   I am very sorry but that is the only way to do it. They would need to remove the CNAME and create an A record to our IP address for your subdomain.

   The rest is on our side.
   Dave

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